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Privacy Policy - Information on privacy

The purpose of Chiodi Ascona SA is to respect your privacy and personality. The objective is to guarantee users and visitors adequate protection and legitimate processing of their personal data. The following data protection policy applies to the use of the website [Website] and the services offered by [Company Name]. This privacy policy informs each user how [Company Name], [Address] ("[Chiodi Ascona SA", "we", "us") will process personal data when it is collected, processed or used. [Company Name] pursues its interests in full compliance with current data protection regulations.

Should there be any inaccuracies between the different linguistic versions of this privacy policy, the Italian version will always prevail. The translations are made available for informational purposes only and therefore have no legal value. By accepting this privacy policy, the user automatically accepts the contents of the privacy policy expressed in the original text in Italian.

Scope and overview

The purpose of collecting personal data is to be able to offer the customer services with a higher quality and a better level of efficiency. [Company Name] believes that the use of data allows it to better reconcile its activities with the interests and needs of its customers, so that the purchasing experience can be more engaging and facilitated.

“Personal data” are any individual details about personal or factual circumstances of an identified or identifiable natural person. An identifiable person is therefore considered to be a person who can be identified, directly or indirectly, with particular reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characteristic of his physical identity, physiological, genetic, psychic, economic, cultural or social. "Processing" means any processing of your data, in particular the collection, storage, administration, use, transmission, disclosure or deletion of personal data.

Responsible body

[Company Name], [Address], Switzerland, is responsible for data processing on our website.

[Company Name] offers its full availability to support users when the need for clarifications relating to data protection arises, as well as for any changes regarding the data collected. [Company Name] is also available when the user requests data deletion. This is only permitted as long as the deletion of the data does not conflict with a legal obligation of data retention or with a circumstance of legitimate processing of personal data. The email address for matters relating to personal data is as follows: [Email] with the subject “Data Protection Request” or to our postal address with the addition “Data Protection Officer” .

Scope and purpose of the personal data collected

Visit our website

When you visit our [Company Name] website, our servers save your access in a log file (log file). The following technical data are collected automatically and without your manual intervention, exactly as happens for each connection to a web server:

  • the IP (Internet Protocol) address of the requesting computer
  • the name of the owner of the IP address range (usually the Internet access provider)
  • the date and time of access
  • The website from which you accessed (referring URL) with the search term used, if applicable.
  • the name and URL of the recovered file
  • the status code (e.g. error message)
  • the computer operating system
  • the browser used (type, version and language)
  • the transmission protocol used (e.g. HTTP/1.1)
  • The username of a registration/authentication, if applicable.

This data is collected and processed to enable the use of our website (connection setup), to ensure and increase the security and stability of our systems and our offers, to analyze the use of our offers and our services, to collect general demographic information and to enable the optimization of our internet offering (in particular, but not limited to, product improvements, marketing measures, target group-specific advertising, etc.), as well as for internal statistical purposes.

You will not be identified as a user of the website unless you have a customer account and are registered.

Furthermore, we use cookies and analysis tools (e.g. Google Analytics) when you visit our website.

Order processing

During the sales process, [Company Name] processes personal data that is necessary in order to conclude, execute and possibly terminate a contract. This process includes the following personal information:

  • Name surname
  • Billing and delivery address
  • Email address
  • Invoice and payment details
  • Date of birth
  • IP address

Depending on the payment method that is selected, it can be:

  • Payment by invoice
  • Payment by credit card
  • Payment via PayPal

The transaction, as well as the processing of personal data, can take place through the systems made available to the payment service provider. In this case, the data protection provisions of the respective payment system provider (Worldline) apply in addition.

From the moment a user registers on the [Company Name] website, your personal data can be saved in the customer account for the next purchase or conclusion of the contract. Specifically, all information relating to your present and future purchases can be stored, as well as that relating to the conclusions of contracts, i.e. the products, services, the number of products and services per purchase and also the payment amount. The storage of this data is for analysis purposes and allows us to improve personalized offers to users.

Opening a customer account

Purchases on the website can only be made after registering the account. The registration form contains all the mandatory and optional information. All this information is collected by [Company Name], for example the following information may be requested and stored in [Company Name] systems:

  • Name and surname
  • Full postal address (domicile, delivery and/or billing address)
  • Telephone number(s).
  • Email address(es).
  • Date of birth
  • Type
  • Credit card and account information (depending on the payment method you select)
  • Language preferences
  • Information on subscribed newsletters or other advertising

By accessing the user account interface, [Company Name] offers the user the ability to securely and immediately access the information that was entered during registration. Furthermore, all orders that have been placed, those that are still being processed and shipping information can be viewed. Data, such as address and payment method, can be edited and managed.

The data entered by the user is aimed at creating and managing promotions on the [Company Name] website.

Confirmation of the data entered is requested when a customer account is opened or when the information is modified. This serves to guarantee the truthfulness and correctness of the data transmitted to [Company Name]. The customer, as per practice, is required to maintain the secrecy of the customer account access data, so that they are not accessible to third parties or unauthorized entities. [Company Name] assumes no responsibility for unauthorized use of the above customer account access information.

Use of the website with a customer account

From the moment a customer decides to register with a user account, [Company Name] will collect data for questions relating to statistical aspects. Furthermore, the information collected will allow us to improve and maintain the functioning of the website, as well as to personalize the offers, so that they can coincide with the user's needs. For example, data relating to the perception of the contents offered and the functionality of the website are collected. 

Processing for marketing and analysis purposes; profiling

Our goal is to constantly improve the digital services offered to you and to design them in a more secure and needs-oriented manner or to send you personalized advertising.

In some cases, your personal data is processed automatically to evaluate certain personal aspects (so-called profiling). We use it in particular to be able to inform and advise you specifically about certain services or products offered by us.

For this purpose, user-specific historical and future data that we have available or will collect in the future can be linked to each other on an ongoing basis using different analysis tools and user behavior can be analysed, aggregated, pseudonymised or rendered anonymous for all offers. To improve our database, we may consult publicly available data or data from third-party vendors. For example, the following customer activities can be processed:

Contract data (including contract date, contract type, contract content; contract partner; contract duration; contract value; claims asserted within the contract)

Purchase information (including date of purchase; location of purchase; time of purchase; type, quantity and value of goods and services purchased; shopping cart; abandoned shopping cart; means of payment used; payment point; purchase history).

Customer service information (including merchandise returns, complaints, warranty cases, delivery information)

Session data relating to visits to our Internet pages, mobile apps or offers on Internet platforms, multimedia portals or social networks (including duration and frequency of visits, language and country preferences, information about your browser and operating system computer, Internet protocol addresses, search terms and search results; ratings given).

Location-based data when using mobile devices, to the extent location sharing has been enabled.

Communications via phone, email or via our live chat

The results of your use of our offer can be used and exploited by other participating companies as part of the analysis of user behavior.

Contact and correspondence

The data that are transmitted via contact forms or emails to [Company Name] are processed by the latter. For this reason, the user is required to have a certain degree of discretion in the type of information he intends to transmit to the company and which communication channel is most appropriate to his intentions.

The personal data that is transmitted will be processed by [Company Name], to comply with your requests and to improve the quality of the services offered.

Newsletter, paper magazine and direct marketing

You have the option to subscribe to our email/SMS newsletter by providing your email address and/or mobile number to regularly receive information about our promotions, offers and news. The provision of further information, for example first and last name, is voluntary and is used to address you personally.

The newsletter will only be sent to you after you have entered your e-mail address or mobile number and clicked on the link in the confirmation message sent to you (the so-called double opt-in procedure). By activating the confirmation link, you give us your consent to use your personal data. For the purpose of tracking your consent, we store your IP address or mobile number, as well as the date and time of your consent.

As a customer, you will regularly receive postal advertising and/or e-mail and/or SMS with products and services of interest to you, in the case of e-mails based on your purchases, within the scope of legal requirements and regardless of registration with our newsletter, unless you have already objected in the past. For this purpose we use your postal address or, in the case of contact by e-mail, the e-mail address provided by you or, in the case of contact by SMS, the mobile telephone number provided. In order to target advertising more specifically to your interests, we may assign your data collected from commercial transactions such as purchases or returns to different customer or interest groups (profiling).

You can unsubscribe from the newsletter or our magazine at any time and without giving reasons, either in your customer account or by email or telephone. You can also unsubscribe from the email/SMS newsletter via the unsubscribe link included in each newsletter. By unsubscribing, you object to the use of your email address or mobile number to send the newsletter.

Transmission of data to third parties

[Company Name] collaborates with third parties, who are given the task of using and storing the data provided to [Company Name], but only for contractual and weighted reasons for the exercise of their activities. All third parties who collaborate with [Company Name] must guarantee an adequate level of data protection, in compliance with current regulations regarding the protection of personal data.

Despite exceptions that will be clarified below, [Company Name] will only share your personal data when:

  • Your consent has been obtained
  • There is a legal obligation
  • It is necessary to enforce our rights, in particular to enforce obligations arising from the contractual relationship
  • It is necessary for the execution of the contract or for the implementation of pre-contractual measures
  • We have a legitimate interest in doing so and your contrary interests do not override
  • There is another legal authorization

Order processing

Personal data is transmitted to third parties insofar as this is necessary for the processing of the contract and its conclusion. By way of example, data may be transmitted to third parties, such as a supplier of logistics services, necessary for shipping the order placed on the website, or to a payment service provider in order to conclude the transaction. 

Partner for credit monitoring and payment processing

If we make advance payments, for example in the case of a purchase on a current account, we may obtain credit information from a credit agency based on mathematical-statistical procedures in order to protect our legitimate interests. For this purpose, we transmit the address data necessary for the credit check to the credit agency CRIF AG based in Zurich and use the information received on the statistical probability of a payment default for an informed decision regarding the establishment, to the implementation or termination of the contractual relationship. Credit information may contain probability values ​​(score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and which include address data in their calculation. Your interests worthy of protection are taken into account in accordance with the legal provisions.

Finally, when you make a credit card payment on the Website, we transmit your credit card information to your credit card issuer and credit card provider. If you choose to pay by credit card, you will be asked to provide all mandatory information. Regarding the processing of your credit card data by third parties, we ask you to also read the general terms and conditions and the privacy policy of your credit card issuer.

Company reorganizations

In the event of a sale of [Company Name], a merger or any other type of reorganization of the company or part of its properties, the information and personal data retained may be transferred, sold and shared with third parties in order to conclude such operations.

Partner for the distribution of newsletters via email

To send newsletters via e-mail, we collaborate with "MailChimp" of the company The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (https: //, to which we transmit the data provided during registration for the newsletter. The data is usually transferred to a MailChimp server in the USA and stored there.

MailChimp uses this information to send and statistically evaluate the newsletter on our behalf. For evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which are single-pixel image files that are stored on our website. In this way it is possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. In addition, technical information (e.g. time of retrieval, IP address, browser type and operating system) is recorded. The data is collected exclusively in pseudonymized form and is not linked to your other personal data; a direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better tailor future newsletters to the interests of recipients.

Furthermore, MailChimp may use this data on the basis of its legitimate interest in designing and optimizing the service in line with demand, as well as for market research purposes, for example to determine the countries of origin of recipients. However, MailChimp does not use the data of our newsletter recipients to write to them themselves or to pass them on to third parties.

If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

To protect your data in the USA, we have entered into a data processing agreement with MailChimp (“Data-Processing-Agreement”) based on the Standard Contractual Clauses of the European Commission to enable the transfer of your personal data to MailChimp. This data processing agreement can be consulted at the following internet address:

You can view MailChimp's privacy policy here: )

Partner for sending SMS

For sending SMS in connection with the ordering process, newsletters or wine recommendations, etc. We collaborate with telXira GmbH, Mühlebachstrasse 8008 Zurich, Switzerland (, to whom we pass on the contact data (e.g. first name, last name, mobile number) provided during registration. Your data will generally be transferred to and stored in Switzerland, the EU/EEA or the United Kingdom.

telXira uses this information to send and statistically evaluate SMS messages on our behalf. Evaluations of sent SMS messages can be carried out, from which it can be determined whether and when an SMS message was opened and whether the content was clicked on. Additionally, technical information (e.g., time of recovery) is recorded. This data is used exclusively for statistical analyses, in particular with regard to ordering processes, marketing measures and newsletter campaigns. The results of these analyzes can be used to better adapt future orders, marketing measures and newsletters to the interests of recipients.

Furthermore, telXira may use this data on the basis of its legitimate interest in designing and optimizing the service based on demand, as well as for market research purposes, for example to determine the countries of origin of recipients.

If you wish to object to the use of your mobile number for receiving SMS or data analysis for statistical evaluation purposes, you must delete your mobile number from your customer account or unsubscribe from receiving SMS for the future via the page https://[Website]/sms.

To protect your data, we have entered into an order data processing agreement with telXira. telXira's privacy policy can be found here:

Partner for communication with interested parties and customers

For communication with interested parties and customers (e.g. via email, chat, telephone, messaging services), we cooperate with Zendesk, Inc., 989 Market Street, San Francisco, CA 94103, USA (https://www, to which we transmit your contact data (e.g. first name, last name, mobile number, e-mail address) provided during contact and communication. Your data will be transferred to and stored on a Zendesk server in the European Economic Area (EEA).

By contacting us, you consent to this transfer. To ensure adequate data protection, Zendesk complies with EU data protection regulations (GDPR). To protect your data, we have entered into a data processing agreement with Zendesk based on the European Commission's Standard Contractual Clauses to allow the transfer of your personal data to Zendesk.

This data processing agreement can be consulted at the following internet address:

Furthermore, for the aforementioned communication with interested parties and customers, we use the services of Talkdesk, Inc., 201 Spare Street, Suite 1100, San Francisco, CA 94105, USA (, to which we transmit your contact details (e.g. first name, last name, mobile number, e-mail address) provided when contacting and communicating with you. Your data is usually transferred to a Talkdesk server in the USA and stored there.

By contacting us, you consent to this transfer. To ensure adequate data protection, Talkdesk complies with EU data protection regulations (GDPR). To protect your data in the United States, we have entered into a data processing agreement with Talkdesk based on the Standard Contractual Clauses of the European Commission to allow the transfer of your personal data to Talkdesk.

This data processing agreement can be consulted at the following internet address:

Hosting partners

For hosting and distribution of website content we use products of hosting partners based in Switzerland and abroad who process our data on our behalf.

Host partners outside Switzerland are:

Amazon Web Services, Inc, 410 Terry Avenue North, Seattle WA 98109, USA, ("AWS"). AWS hosting takes place exclusively in the AWS data center in Frankfurt am Main, Germany.

We have entered into an order processing agreement with AWS based on the EU Standard Contractual Clauses. AWS also ensures that personal data is processed outside the EU or the European Economic Area in accordance with Swiss and European data protection laws. You can consult the data protection provisions of AWS here:

G Google Inc, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google's data centers are located in the Netherlands, Finland, Ireland and Belgium. Learn more about locations:

Data transmission and data storage in data centers are encrypted. The data centers are organized globally and are characterized by high security standards and the use of modern encryption technologies. Among other things, all data and information is broken down into small fragments, further encrypted and stored in a distributed manner in the data center infrastructure. Access to clear data or even use of the data by Google or its system administrators in the respective data centers is explicitly excluded from the contract. If data is processed and stored in data centers outside the EU states or the European Economic Area, an adequate level of data protection is ensured in accordance with Swiss and European data protection laws with standard contractual clauses of the 'EU. Further information on data protection and data security can be found at:

Transfer of personal data abroad

We are also authorized to transfer your personal data to third-party companies appointed abroad. These companies are as committed to data protection as we are. If the level of data protection in a country does not correspond to that of Switzerland or the EU, we contractually guarantee that the protection of your personal data always corresponds to that of Switzerland or the EU. In any case, we ensure that this is done through one or more of the following measures:

  • by entering into European Commission standard contractual clauses with the commissioned service providers, see
  • the existence of Binding Corporate Rules (BCRs) recognized by a European data protection authority in the commissioned service providers, see

Data security

[Company Name] is committed to ensuring that security measures and organizational standards are implemented to offer adequate protection of users' personal data. In this way, personal data is safe from unwanted appropriation by third parties, as well as from loss. [Company Name] is constantly committed to improving its safety standards, introducing new measures in step with technological innovation.

It is important that users keep their login credentials confidential, this will reduce the possibility of account or personal data theft. It is necessary to pay a greater degree of attention when using a PC to which third parties also have access, in this case it is recommended to log out and close the browser window when finishing the activity on the website. 

Duration of retention of personal data

[Company Name] retains users' personal data only for the time required or necessary to comply with legal obligations, for the period of time appropriate to the objectives for which they were stored and as part of the protection of the company's rights. 

More precisely, [Company Name] retains the personal data collected from users in compliance with the following periods and are subsequently eliminated, unless there are legal or operational obligations or reasons for conservation, or you have been informed in advance of durations of different conservation.

The data collected during a purchase through the [Company Name] website is retained for 10 years after the last processing operation, this for issues related to accounting obligations deriving from the Swiss Code of Obligations. 

Personal data collected for marketing measures or web analyzes are stored until the analysis is completed. The data is deleted at the latest two years after it is no longer used for advertising purposes or after the statutory maximum retention period has expired.

The data collected to provide the website is deleted at the end of the relevant session. If data is stored in log files, this occurs after three months at the latest.

Legal bases of processing

If and to the extent that the European Data Protection Regulation (GDPR) applies, the following provisions relating to the legal basis apply.

Article 6(1)(a) GDPR serves as the legal basis for processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the execution of a contract to which the interested party is a party, such as processing necessary for the supply of goods or the provision of any other service or consideration, the processing is based on the Article 6(1)(b) of the GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures, for example in the case of requests for information about our products or services.

If our company is subject to a legal obligation by which processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Article 6(1) point (c) GDPR.

In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would happen, for example, if a visitor were injured on our premises and as a result his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or third party. In that case, the processing would be based on Article 6 (1) (d) GDPR.

Ultimately, processing operations could be based on Article 6(1)(f) of the GDPR. Processing that does not fall under any of the above-mentioned legal bases is based on this legal basis if the processing is necessary to protect a legitimate interest of our company or of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. interested. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this regard, it considered that a legitimate interest can be assumed if the data subject is a client of the controller (Recital 47, Sentence 2 GDPR).

In case the processing of personal data is based on Article 6 (1) (f) of the GDPR, our legitimate interest is to securely and efficiently provide and optimize our online offer and our business in general. , for the benefit of the well-being of all our employees and our shareholders.

Right to information, correction, cancellation or complaint

You can request information at any time about all data relating to you stored in our data collection. In particular, it is possible to request information on:

  • the purposes of the processing
  • the category of personal data
  • the categories of recipients to whom your data have been or will be disclosed
  • the expected storage period

The exercise of your rights requires you to prove your identity (for example, through a copy of your identity card, if your identity cannot be established otherwise). Furthermore, we reserve the right, in the event of disproportionate expenses, to require the customer to pay the actual costs in advance.

Furthermore, you have the right to,

  • Obtain information on the legal basis of the processing;
  • Immediately request correction of inaccurate or incomplete personal data held by us;
  • Request the erasure of your personal data, unless processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion or the defense of legal claims;
  • Request the restriction of the processing of your personal data if (i) the accuracy of the data is contested by you, (ii) the processing is unlawful but you oppose its erasure, (iii) we no longer need the data but you request them for the assertion, exercise or defense of legal claims or (iv) you have objected to the processing;
  • Receive your personal data that you have provided to us in a structured, common and machine-readable format or ask that they be transferred to another responsible party.

You can withdraw your consent at any time. This has the consequence that we will no longer be able to continue data processing based on this consent in the future.

Please note that the exercise of your rights may be subject to legal restrictions. We reserve the right to assert them, for example if we are obliged to store or process certain data, if we have an overriding interest in doing so (to the extent we are authorized to do so) or if we require them to assert our rights. Please note that the exercise of your rights may, under certain circumstances, conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. early termination of the contract or cost consequences). If this is not already contractually regulated, we will inform you in advance.

If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are grounds arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we implement without specifying a particular situation.

Furthermore, you can lodge a complaint with our data protection advisor or a supervisory authority at any time:

Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern, Tel: +41 (0)58 462 43 95


Modification of the privacy policy

The introduction of new technologies, as well as the development of the [Company Name] website, may result in a change to this privacy policy. For this reason, if changes are made to our privacy guidelines, the news in the context of the aforementioned information will be published on the website [Website] and registered users will be informed via their e-mail address communicated during the opening of their account.


Cookie Policy

Use of cookies

[Website] uses Cookies to make its services simple and efficient for those who visit the pages.

There are various types of cookies, some to make the use of the website more effective, others to enable certain features.

By analyzing them in detail, cookies allow you to:

  • Store the preferences entered
  • Avoid re-entering the same information multiple times during your visit, such as your username and password
  • Analyze the use of the services and contents provided to optimize the browsing experience and the services offered

Types of Cookies used

Technical Cookies

They allow the correct functioning of some sections of the website. They are of two categories: persistent and session:

  • persistent : they remain even once the browser is closed until their preset expiration date
  • session : they are deleted every time the browser is closed

These cookies, always sent from this domain, are necessary to correctly display the website and in relation to the technical services offered, they will therefore always be used and sent, unless the user changes the settings in their browser (thus potentially invalidating the viewing of website pages).

Analytical cookies

Cookies in this category are used to collect information on the use of the website which will use this information for anonymous statistical analysis in order to improve the use of the website and to make the contents more interesting and relevant to the wishes of the users. . This type of cookie collects anonymous data on the user's activity and how it arrived on the website. Analytical cookies are sent from the website itself or from third-party domains.

Analysis cookies from third-party services

These cookies are used to collect information on the use of the website by users in anonymous form, such as: pages visited, time spent, origins of the traffic of origin, geographical origin, age, gender and interests for campaign purposes. of marketing. These cookies are sent from third-party domains external to the website.

Cookies to integrate third-party software products and functions

This type of cookie integrates features developed by third parties within the pages of the website such as icons and preferences expressed in social networks for the purpose of sharing the contents of the website or for the use of third-party software services (such as software to generate maps and further software offering additional services). These cookies are sent from third-party domains that offer their functionality among the pages of the Website.

The domain owner, according to current legislation, is not required to request consent for technical and analytics cookies, as they are necessary to provide the requested services.

For all other types of cookies, consent can be expressed by the User with one or more of the following methods:

  • Through specific configurations of the browser used or the related computer programs used to navigate the pages that make up the Website.
  • By changing settings when using third-party services

Either of these solutions may prevent you from using or viewing parts of the Website.

Third Party Websites and Services

The website may contain links to other websites that have their own privacy policy which may be different from the one adopted and therefore these sites are not responsible.

Third party cookies

Through our partners or advertising networks, we place advertising on other websites. These advertising partners install so-called third-party cookies, which are activated when you visit the website [Website], and can only be read by the respective advertising partners. These third-party cookies serve to evaluate the success and counting of advertising measures used between the advertising partner and us. No personal data is stored here, but only the call-up of the [Website] web pages via a link or advertising message inserted by a partner. Third-party cookies are temporarily saved cookies, which have a temporary validity in your browser from the last visit to the website, after which they automatically expire.

You will be able to view or delete the cookies saved on your computer and control the behavior of the cookies themselves through the imports of your internet browser. For further information on this, please consult the manufacturer's website or the help function of your internet browser. Please note that if you do not allow cookies, the functionality of [Website] may be limited or unavailable.


What data is collected?

Temporary cookies allow our retargeting partners to track and save the click path of our visitors under a pseudonym. Only data relating to your use of [Website] is collected here (e.g. number of visits to the [Website] page, internal searches, visits to product pages, login status). At no time will personal or sensitive data be saved in cookies. The data collected by our retargeting partners will not be linked to data that allows us to identify our visitors.

How can you disable Retargeting?

If you do not wish to receive personalized advertising through Retargeting, please use one of the following options to ensure that you no longer receive it in the future:

on the one hand, you will be able to regulate the use of cookies through your browser settings (as for other third-party cookies) and, for example, accept the saving of temporary cookies only with your consent. To this end, please read the "Use of cookies" paragraph. Another possibility to object to the use of cookies is to click opt-out on each of the retargeting tools used by our partners directly on the website of our advertising partner, where you can deactivate the advertising services. Please note that to deactivate retargeting, an opt-out cookie will be saved on your device via your internet browser. Therefore, your objection will only be valid if you use the same internet browser and authorize this opt-out cookie without deleting it. If you decide to use another internet browser, please use one of the two opposition options with this one too.


Use of Google Analytics

This website uses Google Analytics, an advertising analysis service of Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are saved on your computer and which enable an analysis of the use of our website. The information collected by cookies about your use of our website is usually transferred to a Google server in the USA, where it is stored. Before the transfer, Google will however shorten your IP address within one of the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will Google transmit the entire IP address to a server in the USA and shorten it there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the operator relating to the use of the website and the Internet. Google will not connect the IP address provided by your browser as part of Google Analytics to other data.

You can block the storage of cookies via the relevant setting in your browser software. You can also prevent the collection of data generated by cookies relating to your use of the website (including your IP address) and their processing by Google by downloading and installing the plug-in available at the following link: http://tools

Use of Google AdWords

This website uses Google AdWords, an analysis service of Google Inc. ("Google"). Google Adwords which produces statistics for AdWords customers - who have accepted the installation of a cookie on their computer ("Conversion Cookie"), if they have requested the placement of a Google ad on their website. These cookies expire after 30 days and are not used for the purposes of personal identification of the customer. If the user visits certain sites owned by us and the cookie has not yet expired, we and Google may notice that someone has clicked on the advertisement and has been transferred to our website. Each AdWords customer receives a different cookie. This way, cookies cannot be tracked across the websites of AdWords customers. The information contained in Conversion Cookies is used to monitor the conversion rate.

We do not receive any information with which you can be personally identified. If you do not wish to participate in monitoring processes, you can also refuse this by placing a necessary cookie - installed through your browser - which deactivates the automatic installation of cookies. You can deactivate conversion tracking cookies by setting your browser so that cookies from the “” domain are blocked.

Conversion Tracking with the Facebook “Visitor Actions” Pixel

On our website we use the “visitor actions” tracking pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure the effectiveness of our online marketing activities. With this support we can monitor users' actions after they have seen and/or clicked an advertisement on Facebook and subsequently placed an order. In this way we can collect data on the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous, which means that we are not able to see the personal data of individual users or link this data to other information relating to a user.

However, this data is stored and processed by Facebook. In this way, Facebook can analyze the behavior of users registered on the social network who clicked on an advertisement and were redirected to our website. With the use of cookies, i.e. text files that are stored on the user's computer, Facebook is able to recognize this user among its subscribers and optimize the effectiveness of advertisements, for example by offering advertisements directed to specific groups -target, in accordance with Facebook's policies on data use. This processing of personal data only concerns users who have an account on Facebook and who are registered on the social network and does not apply to users who are not registered with Facebook.

You can object to this processing of your personal data at the following link:

Web analysis services and social plugins

Our website uses provider services, in particular Google Analytics, a web analysis service of Google Inc. USA, as well as the social plugins "like" / "like" of Facebook Inc. USA (hereinafter "provider"). These services collect information and may use so-called “cookies”, i.e. text files that are stored on your computer and which allow an analysis of your use of our website. The information generated through your use (including your IP address) is transmitted to the servers of these providers, nationally or internationally, where it is stored and processed and can possibly be assigned to your account with these providers.

The providers may use this information to analyze your use of our website, to compile reports on website activity for the operators of this website, to insert display advertising (banner advertising) and to provide further services related to the website. use of the website and the Internet. The providers will also possibly transmit this information to third parties, nationally and internationally. In this regard, you acknowledge and accept that there may not be adequate legal data protection abroad. By using this website you declare your agreement to the processing of data collected about you in the manner described above and for the purpose mentioned above.

You can prevent the storage of cookies via a relevant setting in your browser software. You can also prevent the recording of data obtained through cookies and relating to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link.

How to disable cookies by configuring your browser


  1. Run the Chrome Browser
  2. Click on the Chrome settings menu in the browser toolbar next to the URL entry window for navigation
  3. Select Settings
  4. Click Show Advanced Settings
  5. In the “Privacy” section click on the “Content settings” button
  6. In the “Cookies” section you can change the following cookie settings:
  7. Allow data to be saved locally
  8. Change local data only until the browser is closed
  9. Prevent sites from setting cookies
  10. Block third-party cookies and site data
  11. Manage exceptions for some websites
  12. Deleting one or all cookies
  13. For more information visit the dedicated page.

Mozilla Firefox

  1. Run the Mozilla Firefox browser
  2. Click on the Firefox settings menu in the browser toolbar next to the URL entry window for navigation
  3. Select Options
  4. Select the Privacy panel
  5. Click Show Advanced Settings
  6. In the “Privacy” section click on the “Content settings” button
  7. In the “Tracking” section you can change the following cookie settings:
  8. Request sites not to track
  9. Communicate to the sites your availability to be tracked
  10. Do not communicate any preferences regarding the tracking of personal data
  11. From the “History” section you can:
  12. By enabling “Use personalized settings” select to accept third-party cookies (always from the most visited sites or never) and to keep them for a specific period (until they expire, when Firefox is closed or to ask every time)
  13. Remove individual stored cookies
  14. For more information visit the dedicated page.

Internet Explorer

  1. Run the Internet Explorer browser
  2. Click the Tools button and choose Internet Options
  3. Click on the Privacy tab and in the Settings section change the slider according to the desired action for cookies:
  4. Block all cookies
  5. Allow all cookies
  6. Selection of sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Website address box enter an internet website and then press on Block or Allow
  7. For more information visit the dedicated page.


  1. Run the Safari Browser
  2. Click on Safari, select Preferences and press on Privacy
  3. In the Block Cookies section, specify how Safari must accept cookies from websites.
  4. To view which sites have stored cookies, click on Details
  5. For more information visit the dedicated page.

Safari iOS (mobile devices)

  1. Run the iOS Safari Browser
  2. Tap on Settings and then Safari
  3. Tap on Block Cookies and choose from the various options: “Never”, “Third party and advertisers” or “Always”
  4. To delete all cookies stored by Safari, tap on Settings, then on Safari and finally on Clear Cookies and Data
  5. For more information visit the dedicated page.


  1. Run the Opera Browser
  2. Click on Preferences then on Advanced and finally on Cookies
  3. Select one of the following options:
  4. Accept all cookies
  5. Accept cookies only from the website you visit: third-party cookies that are sent from a domain other than the one you are visiting will be rejected
  6. Never accept cookies: all cookies will never be saved
  7. For more information visit the dedicated page (in English).

How you can disable cookies from third-party services

  • Google Services
  • Facebook
  • Twitter
  • TripAdvisor